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Knowing what to say first can be awkward when you meet someone new in your personal life -- and businesses, too.Use quick replies to remove the friction from what a visitor should say first. it increased the engagement rates by over 40% compared to live chat alone.
However, the majority of bots in use today follow a simple phone-tree like simulation: A B = C, based on if/then logic, or by offering selections from which to choose. Do you have a simple task or a common inquiry you get asked repeatedly on your website? An easy to write, easy to install chatbot could save you valuable time and money by helping you with a repetitive, time-draining task.
People like the quick response time and 24/7 access to chatbots, but at the end of the day, they want a human making the final sale.
Get to know more about chatbots below and learn how to get started with scripting your first bot.
If so, you can build a chatbot inside Hub Spot Conversations.
As a non-technical marketer, it's so easy to build useful chatbots that leverage data in my CRM.